Warranty Policy:
- All goods sold are warranted according to manufacturer standards and will be stamped with a guarantee.
Maintenance policy:
- Ong Tho Rice provides free maintenance for some special product lines, 24/7 support service to resolve problems on-site.
Return policy:
- Ong Tho Rice returns goods if the goods are defective or damaged by Han My Viet or the manufacturer within 7 days from the time of purchase.
- Ong Tho Rice does not accept returns for products that fall or are damaged due to accidents, natural disasters, or improper use.